Terms of Use and Paid Services
Effective date: October 12, 2026
1. About We Love Brampton
We Love Brampton is an independent community information platform operated by 1000976058 Ontario Inc. (“We Love Brampton”, “we”, “us”), sharing local events, business listings, community stories, resources and promotional opportunities. Unless expressly stated, we are not affiliated with or endorsed by the City of Brampton or any government body.
These Terms govern use of our website and purchases made directly from us. By submitting content or purchasing a service, you agree to the applicable Terms presented to you. If you act for a business or organization, you confirm that you have authority to do so.
2. Community information and third-party events
Information may come from contributors, event organizers, businesses and external sources. We take reasonable care with our own content, but schedules, prices, availability and other details may change. Confirm important details directly with the relevant organizer or provider before attending, travelling or purchasing.
Unless we expressly identify ourselves as the organizer or seller, we do not organize listed events or supply the goods and services advertised by third parties. Those parties are responsible for their operations, safety, admissions, purchases and refunds. External websites have their own terms and privacy practices.
3. Listings and submitted content
You are responsible for the accuracy and legality of information you submit, including names, descriptions, prices, contact details, dates and locations. Notify us promptly of errors, cancellations or changes.
You confirm that you own, or have the necessary permission to use and authorize publication of, submitted text, photographs, logos, videos and other materials. Obtain appropriate consent before submitting another person’s personal information or identifiable image, including permission from a parent or guardian where required for children.
You retain ownership of your content. You grant us a non-exclusive, royalty-free licence to host, reproduce, format, resize and display it to deliver the listing or promotion you request, including distribution through the channels identified in your order. Additional uses require separate permission. Public display ends when the listing or agreed promotion ends or is removed, subject to reasonable technical delays and legally required record retention.
We may edit content for clarity, formatting and length without materially changing its meaning. We may request corrections or decline or remove content that is unlawful, misleading, discriminatory, abusive, infringing, spam, unsafe or unrelated to our community purpose. Payment does not guarantee acceptance of unsuitable content.
Claiming a business, corrections and removal
Many listings are created from publicly available sources, including OpenStreetMap, and may not yet have been checked by the business. If you own or manage a listed business, you may ask to claim its listing. By submitting a claim you confirm that you are the owner or are authorized to act for the business and that the information you provide is accurate. We may verify a claim by telephone, email or other reasonable means before granting access, and we may decline or reverse a claim we cannot verify or reasonably believe is not genuine. Once a claim is approved, you are responsible for keeping the listing accurate.
Whether or not you claim it, you may ask us to correct or remove a listing about your business by contacting support@welovebrampton.ca with the listing link. We will review requests promptly and act on them within a reasonable time. We may keep basic factual information that is lawfully public, such as a business name and address, where appropriate, unless removal is required by law.
4. Paid listings, advertising and promotions
The order, proposal or checkout will identify the service, price, applicable taxes, publication period, channels, deliverables and any included revisions before payment. Prices are in Canadian dollars unless expressly stated otherwise. Payment is due before work begins unless agreed otherwise in writing.
Publication depends on receiving complete, suitable materials and any required approvals. Customer delays may delay publication. We will confirm any material change to agreed publication dates or duration; we will not silently shorten an agreed paid placement.
Paid placements will be identified appropriately as advertising, sponsored content or featured listings. Payment does not purchase a favourable editorial opinion or imply our endorsement of a business or event.
We do not guarantee visitor numbers, clicks, enquiries, attendance, sales, search rankings or commercial results unless an express written guarantee forms part of your order.
5. Non-refundable fees and cancellations
All fees paid to We Love Brampton are non-refundable, except where a refund is required by applicable law or expressly promised in your written order.
Subject to those exceptions, refunds are not provided for a change of mind, a customer-requested cancellation, unused placement time, low engagement, lack of enquiries or sales, or cancellation or postponement of a third-party event. This policy applies to listing, advertising, sponsored content, setup, design and promotional service fees paid directly to us.
Fees pay for the agreed services and placement, rather than a guaranteed business outcome. Contact us promptly if you need to correct, cancel or reschedule a promotion. Any discretionary credit, transfer or rescheduling must be confirmed by us in writing.
This policy does not excuse our failure to provide the agreed service and does not limit any mandatory cancellation, refund, warranty or other statutory right. If we cannot deliver an agreed service, we will notify you and address any remedy required by law; an alternative service requires your agreement.
Refunds for tickets, registrations or purchases paid to an external organizer or seller must be addressed to that party under its policies and applicable law.
6. Renewals
Purchases are for the period stated in the order. There is no automatic renewal unless you separately agree to a recurring arrangement that clearly states its price, frequency and cancellation method. Where recurring billing is agreed, cancelling stops future renewals in accordance with that arrangement; it does not create a refund for the current period except as required by law.
7. Acceptable use and removal
Do not impersonate others, submit fraudulent information, infringe intellectual property rights, upload malicious files, interfere with website operations or attempt unauthorized access. Do not extract our content in bulk or republish it commercially without permission or another lawful basis.
We may restrict access or remove content where reasonably necessary to address a breach, security concern or legal obligation. Where practical, we will explain the issue and allow correction. Removal of paid content for a customer’s breach is subject to the refund provisions above and applicable law.
8. Website content and privacy
Our original website design, branding and editorial content are protected by applicable intellectual property laws. Third-party materials remain the property of their owners. Map data is © OpenStreetMap contributors and is used under the Open Database License. You may link to our pages and share them using available sharing tools. Other reproduction requires permission unless permitted by law.
Personal information is handled under our separate Privacy Policy. Submitting a listing does not, by itself, authorize unrelated marketing messages. Public listings should contain only information you are authorized to make public.
9. Availability and responsibility
We may update or maintain the website and cannot promise uninterrupted availability. If an interruption materially affects a paid service, contact us so we can address the agreed service and any applicable legal remedy.
To the extent permitted by law, we are not liable for losses caused by independent third-party events, products, services or websites, or indirect losses such as lost profits. Nothing in these Terms excludes liability that cannot lawfully be excluded, or limits mandatory consumer rights.
10. Changes, disputes and contact
We may update these Terms for future use and purchases, showing the revised effective date. Changes do not retroactively reduce rights or alter an existing paid order without agreement or a lawful basis.
Ontario law and applicable Canadian federal law govern these Terms, subject to any mandatory rights and jurisdiction rules that apply to you. Contact support@welovebrampton.ca with the listing link or order reference and a description of the issue. This contact process does not prevent you from using any legal remedy available to you.